Privacy Policy

Last updated:

This Privacy Policy explains how SellerAscend ("we", "us", "our") collects, uses, and protects information you provide when you visit this website, purchase one of our digital products, or contact our support team.

1. Information We Collect

• Information you provide directly: your name, email address, billing address, and payment details when you make a purchase or contact us.
• Information collected automatically: IP address, browser type, referring page, device information, and basic usage analytics (pages viewed, time on site).
• Cookies and similar technologies: we use cookies to remember your session, measure traffic, and improve the site experience.

2. How We Use Your Information

• To process your purchases and deliver access to the digital products you ordered.
• To send you account credentials, order confirmations, and important service emails.
• To provide customer support and respond to your inquiries.
• To improve the website, our products, and your experience as a customer.
• To send occasional marketing communications about new courses or promotions (you can opt out anytime).

3. Payment Processing

All payments are handled by our third-party payment processor. We do not store full credit-card numbers or banking details on our servers. The payment processor maintains its own privacy and security policies, which apply to the information they collect.

4. Sharing of Information

We do not sell your personal information. We only share information with third parties when strictly necessary:

• With our payment processor to complete a transaction.
• With our email and hosting providers to deliver our services.
• When required by law, court order, or to protect our legal rights.

5. Data Retention

We retain customer information for as long as your account is active or as needed to provide you with our services and comply with legal obligations. You may request deletion of your data at any time by contacting customer support.

6. Your Rights

Depending on your country of residence, you may have the right to access, correct, export, or request deletion of your personal information. To exercise any of these rights, please contact us through our support page.

7. Children's Privacy

SellerAscend is intended for adults aged 18 and over. We do not knowingly collect personal information from anyone under 18.

8. Security

We use reasonable technical and organizational measures to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Our Partnership with The Williams Collection Inc.

We partner with The Williams Collection Inc., a company based in the United States, to offer you certain services. As a result, we may share your personal data with them under specific circumstances:

1. Decline Salvage: If your payment for a course or membership is declined by your card issuer, we may assign the corresponding receivable to The Williams Collection Inc. and share your transaction details (such as name, contact information, and the amount of the declined transaction) with them. We do this based on our legitimate interest to collect a payment you have initiated. The Williams Collection Inc. will use this data to contact you to complete the payment. This is a debt-purchase arrangement in which The Williams Collection Inc. becomes the owner of the receivable.
2. Discount Club: If you choose to enroll in the optional Discount Club membership, we will share your data (such as your name and email address) with The Williams Collection Inc. to register you in the program. This sharing happens only with your explicit consent, which you provide by opting into the service.

In both cases, The Williams Collection Inc. acts as an independent data controller for the data it receives. For more information on their data practices, please see their Privacy Policy at joinserenity.ai/privacy.

10. International Data Transfers

To provide our services, we work with The Williams Collection Inc., based in the United States. This means we may need to transfer your personal data internationally.

Why we transfer your data:

• Payment Processing and Decline Salvage — to recover declined payments.
• Membership Services — to facilitate enrollment in the optional Discount Club.
• Customer Support — to provide customer service.

Safeguards for international transfers: we use appropriate safeguards to protect your data when it is transferred internationally, including contractual protections, encryption, and access controls.

Your rights: you have the right to obtain more information about how your data is transferred and protected. Contact our Data Protection Officer at support@sellerascend.site.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent changes. We encourage you to review this page periodically.

12. Contact

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

• Email: support@sellerascend.site
• Phone: +1 (505) 225-9932
• Mailing address: Abbrevia LLC, 1209 Mountain Road Pl NE, Ste R, Albuquerque, NM 87110 — USA

You can also reach us via our customer support page.